Mark Ryan

Episode #17

Mark has over 25 years of sales and marketing experience that he brings to the Dayton Ohio real estate market. Mark earned his marketing degree from Bowling Green State University and continued on in the master’s degree program. In 2003 Mark went on to earn his real estate sales license and expanded their business in Dayton Ohio real estate to the purchase and sale of Dayton area homes. The Mark Ryan Group was incorporated in January of 2006 allowing Mark and his wife Laura to expand their business in the Dayton Ohio real estate market. The very demanding needs of today’s real estate market require a great deal of time and energy to ensure the team’s home listings are exposed all across the Internet… All of this is what helps make Mark Ryan one of the top-producing real estate agents in Dayton, Ohio.

Q: Tell us about you and your business?

My wife Laura and I run the team, me as the listing agent that is focused more on the sales/face of the business and Laura is more focused on directing the operational side of the business. We currently have 5 buyer specialists working with us to assist our buyer clients. We have been in business since 2003 and have been a team most of that time. We focus on great client experiences both during and after the sale. Client events and our MRG Rewards program help us to stay connected with our past clients and SOI long term.

Q: Tell us about your Family?

A: Laura and I have been married since 2000, so we will be celebrating our 20th anniversary this year. We have 2 amazing daughters, Tatum (17) who will be a HS senior this year and Tanley (9) who will be in 4th grade this year. We all enjoy vacationing together and have been on several cruises in the Caribbean as well as vacations across the country. We typically take at least 2-3 vacations a year and enjoy making memories with our girls. We hope they will look back fondly on those trips as they grow. Both of the girls and I participated in Indian Princesses, a daddy-daughter organization designed to build lifelong friendships between dads and daughters. So, in addition to other time spent together and “daddy-daughter dates”, that program has been very special to us. Additionally, Laura and I both enjoy coaching, Laura as a volleyball coach at the HS for both boys and girls teams, and youth football for myself. Laura has been coaching for 6 years and this will be my 11th and final year in youth football this fall. In addition to coaching, Laura and I both enjoy playing sand volleyball on the weekends when we are not vacationing…

Q: Tell us about your Community?

A: We live, work, and the kids go to school in Laura’s hometown of Centerville, OH. Centerville in a very nice suburb in the Dayton Ohio metro area. Our area is great because, while it’s not a huge metro area we have much to offer in terms of a diverse selection of food, entertainment, and outdoor activities. Centerville specifically has been a great place for us to raise our family, offering exceptional schools and lots of activities for the girls to be involved in.

Q: Tell us how you serve or give back in your community?

A: Laura and I both enjoy giving back when and where we can. Laura has been on the board for the “wee elks” for about 10 years and for the last 5-6 as an executive board member. I volunteer as a coach for the youth football team and have for the last 10 years. I have also served on the executive board for the Indian Princesses for about 10 years. I have been active in the “Quarterback Club”, a booster organization for the varsity football team for many years, and this year I am serving as the vice president. We sponsor many of the local teams as well, from the youth football and cheer program, scoreboard advertising, T-shirts, etc. We also hold sponsorships with the HS football, volleyball, baseball, and basketball teams, and even the competition dance and cheer squads…there are probably others but I am just forgetting.

As part of our MRG Rewards program we have a selection of tools, moving supplies, table/chairs, pop up tents, coolers, power washer, rug doctor steam cleaner, etc. for our past clients and SOI to use but also are happy to let other communities/charitable organizations use them as well if needed.

We also like to tie charity into our business events. Each year we help organize and donate gift baskets etc. to local events/ charitable causes to help them raise money for good causes. In November each year, we provide free pies to our past clients and are an official drop off location for Toys for Tots. We have found that as people pick up their free pies most of them also drop off toys for the needy kids; we happily collect several large boxes of toys each year. Our largest event is during Centerville’s Independence day parade/festival. Our private office is located right on the parade route so we have a very large client appreciation event with the charity event tied into it. We spend the preceding month collecting and assembling gift baskets to be raffled off during our event. Over the years we have learned to offer both drawings, as well as, silent auctions because it has proven to be very effective. In a typical year, we raise about $5,000 for our local charity!

With the COVID shutdowns and safety concerns affecting so many this year, both personally and financially, we looked for ways to bring some joy and relief to our community. The seniors missed out on so much of their last year of high school and while I think they all know it was not the worst thing that could happen, for many it was the worst thing that had happened in their lives… So, we looked for a way to bring some joy to them as well as help a local business. We chose to provide free coffee to any graduating senior from Centerville from a local coffee shop. The coffee shop was thrilled to have a huge influx of customers on their slowest day of the week (we had arranged it this way) and the seniors and their parents were happy to have a fun little diversion from the drama of missing out on so many other things. We also knew many of our clients were staying home and missing out on much of the social interaction they were all used to getting. So, to help lift the spirits again, we set up and ran a trivia event for our clients or anyone that wanted to join in! We did this using zoom so no one had to leave the safety of their homes but could still experience the “bar trivia” atmosphere… it was a big hit and everyone seemed to really enjoy it! After the success of the trivia night, we decided to host several “virtual happy hours” for our friends and clients to “lighten the mood” and relieve some stress of staying at home. One such happy hour turned into a weekly event bringing a group together to do virtual bourbon tastings every Friday for many weeks until our state started to open back up.

Lastly, while we both believe in “being the change you want to see” and strive to be examples for our girls and others, we recently joined a local club that expanded an idea from a couple in Florida. The “club” is Acknowledging Acts of Kindness, whose mission is, “to promote a culture of kindness in your community”. The idea is simple, look for others performing acts of kindness and recognize them by passing them an “AOK” (acts of kindness card) and asking them to pass one along as they see others doing the same. I love the idea and it paired nicely with my natural instinct to look for others in need of help. Now I am more aware of watching for others as they perform acts of kindness.

Q: How did you come about selecting this cause?

A: Our primary charity hits close to home for us. We had helped other causes but this one kind of chose us I guess. We shockingly and suddenly lost a good friend, young mother, and an involved supporter of the HS cheer program. Her family set up a scholarship in her memory to provide assistance to graduating seniors as they head off to college with a scholarship. Our goal is to “fully fund” the foundation so it can operate without the concern for yearly fundraising so the family can know that the scholarship and ultimately, her memory, will carry on.

Q: What are some of the specific things you have done to support this cause?

A: We try to support several causes but we focus solely on the Missy Beyland Foundation for our independence day event. Tied to that event is the silent auction, ticket raffle items, and many other ways so that our attendees can buy or earn free tickets to be involved…

Q: What has been the impact on the community, your team, and family?

A: Had the event not been canceled this year due to COVID-19, our event should have raised enough to put the foundation in a position to be “fully funded”. Next year, we will make the push to actually do it, and I am confident we will reach that goal. The community involvement brings the team together so that we can have fun while also doing good. Our family enjoys the events, but it also highlights to our kids, the importance of giving back to others.

Q: What are your plans going forward?

A: Once we fully fund the existing scholarship/foundation, we will look to find another worthy local charity to support. We may look for several different options and rotate them every year so that we support multiple charities. This year, we plan to help support needy families as part of our Christmas Santa Photo Day / Christmas cookie deliveries, or by getting people to “adopt a child” for needed Christmas gifts.

Q: How would you recommend agents, or brokers get started if they want to make a difference?

A: Find something that “connects” with you and just start… The hardest part is taking that first step. We use the Workman Agile process to help organize all the steps/activities involved in the different things that we do. But We suggest using something to organize all that needs to be done so that you can make it manageable and repeatable.

 

 



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